Good questions.
Straightforward answers.

A public adjuster represents the policyholder in a property insurance claim. Depending on the agreement, services may include inspection, claim documentation, policy and estimate review, claim preparation, and communication with the insurance carrier.

We represent insured property owners, including homeowners, landlords, businesses, and property managers. We do not act as the insurance company’s adjuster.

You can start a conversation after discovering damage, during an active claim, or after receiving an estimate or decision that concerns you. Do not delay any notice or other action required by your policy while waiting for a consultation.

Yes. We can review the written decision, available policy documents, estimates, and evidence to identify questions that may need further attention. A review does not guarantee that a denial will change or that an additional payment will be made.

Yes. Our services include residential and commercial property damage claims. The scope of work depends on the property, policy, loss, and written agreement.

Yes. You can request a free initial claim review. We discuss any proposed representation and fee arrangement before a written agreement.

Fees and the basis on which they are calculated will be explained in the proposed written agreement, subject to applicable Texas requirements. Ask which payments the fee applies to and how expenses are handled before signing.

No. The facts, documentation, policy terms, and claim circumstances determine what can be supported. No particular payment or outcome is guaranteed.

Have your policy, claim number, estimates, decision letters, photographs, and a short timeline available if you have them. Start by sharing only basic details through the contact form; we can discuss a suitable way to provide documents.

There is no single timetable for every claim. Inspections, access, document requests, the extent of damage, and coverage questions can affect the process. We can discuss the known circumstances of your file.

Do not leave an unsafe situation unaddressed while waiting for a review. Contact emergency services when needed and appropriate professionals for urgent work. Document the condition and keep records of reasonable steps taken to protect the property.

These are different roles. Public adjusting concerns the insurance claim within the authorized scope of representation. We are not a law firm and do not provide legal advice. Repair work and legal issues may require other professionals.